Help center

FS Player Support

Quick answers about the native macOS player. If you can't find what you need, reach out using the email below.

Contact us

Send questions, suggestions or bug reports to:

contato@freiresoft.com.br

Frequently asked questions

Which audio formats does FS Player support?▼

MP3, M4A, AAC, WAV, AIFF, FLAC, CAF and OGG. Playback uses native macOS decoding, with no re-encoding on the default path.

Where are my songs and playlists stored?▼

Everything stays on your Mac. Library, artwork, metadata, playlists and the listening queue are stored locally.

How does Stream with Apple Music or Spotify work?▼

With the Stream subscription, FS Player mirrors and controls playback already running in Apple Music or Spotify. The corresponding app must be installed, running and authorized for automation on macOS.

Does the app upload my library to the cloud?▼

No. Online metadata lookup is optional and turned off by default. When enabled, it queries public services only to fill in missing information.

Which languages is FS Player available in?▼

Portuguese, English, French, Spanish, Italian and German.

System requirements

  • A recent, supported version of macOS (minimum requirement published on the App Store)
  • Disk space for the app and local metadata
  • For Stream: Apple Music or Spotify installed, running and authorized for automation

Report an issue

When contacting us, please include your macOS version, the FS Player version and a step-by-step description of what happened. That helps us investigate and reply more accurately.